Objectives:
Students must know about retail information system and supply chain.
- Uses of technology
- Supply chain management
The Connection Between Technology and Supply Chain Management
The technical frontiers of the retail system encompass new and better ways of performing standard retail functions. The retailer must always be aware of opportunities for every operating costs.
Technological changes such as developments in computer technology (hardware) and in management techniques (software). These changes underline many of the other changes because they affect the range of choices available to consumers and suppliers. The application of technological change is often inseperable from the other changes it helps to bring about.
New technology:
1. cheaper and better products or services
2. improve customer supply chain by reducing distribution costs and iproving the availability of products to the consumer
3. grocery distribution also makes increasing use of multi-temperatured trucks that can carry dry goods, chilled goods and frozen goods, decrease cost and increase customer service. Nevertheless, it requires relatively expensive equipments; larger operating stores, transporting larger loads in larger vehicles and operating larger depots and using equipment to improve the operation of storage and shop units, with relatively little increase in staff requirement.
Technology have dramatic influence on retailing. Technological innovations are grouped under three (3) main areas:
1. supply chain management
2. customer management
3. customer satisfaction
1. SUPPLY CHAIN MANAGEMENT TECHNIQUES
QR: Quick response
JIT: Just-in-time
ECR: Efficient Consumer Response; that are already being enhanced by
DSD: Direct Store Delivery;
a. potential to fully automate all retail inventory operations from tracking vendor to pricing and order taking
b. increase accuracy and administrative efficiency, any retailers that emply this achieve cost advantages
c. improve efficient operating and stronger partnership and retailers as global competitiveness increases.
and
CPFR:collaborative planning forecasting and replenishment system; has the potential to take retailers and manufacturers far beyond continuous:
a. replenishment models in terms of reducing excess inventory levels, cutting out-of-stock at retail, and efficiently meeting consumer demand
b. eliminating costly variations and distortions throughout the supply chain
Retailers who use either one technoogies will achieve greater efficiency in their operations
2. RETAILERS understands their customers and will achieve higher levels of effectiveness; ie Retailers use technology to better target their customers and provide better service to them.
3. INCREASE CUSTOMER SATISFACTION
example: by using RFID (Radio Frequency Identifiers) for easy check-outs.
Excercise Questions:
1. According to Angie Tang & Sarah Lim in Retail Operations; How to Run Your Own Store, there are _______ types of retail information technology which are_________________________________________________________________
2. Retailers need to be aware of 3 main areas to adopt any information system in their company. The areas are:
a.
b.
c.
3. What are the elements a retailer should have in their system?
a.
b.
c.
d.
4. Before considering a system, a retailer should choose a system that is:
a.
b.
c.
d.
e.
f.
g.
h.
5. Back end system store _________________________, _______________________, _______________________ and _____________ information.
6. Benefits of information technology are:
a.
b.
c.
d.
e.
f.
g.
7. What is supply chain / channel?
8. What is primary marketing institutions?
9. Name all the facilitating marketing institutions. Include the examples for each.
10. What is direct supply chain?
11. What is indirect supply chain?
12. Indirect supply chain is divided into two types which are:
a.
b.
13. Supply chain width include _________, __________, _____________.
14. What are the advantages of franchise system?
15. What are the longer version of this acronym?
QR:
JIT:
ECR:
DSD:
CPFR:
RFID:
FATIN FARHANA BINTI HARIF, 01DRM08F1027,DRM3
ReplyDelete1. 2 types, point of sale(POS)
and other electronic application such as
internet and electronic commerce.
2.a.type of system
b.front and versus back-end system
c.benefit of information technology
3.a.POS
b.merchandising
c.customer profiling
d.financials
4.a.has a proven track records
b.easy to use and train personnel
c.suitable for your operation and business format.
d.supported by the proffesionals technicians.
e.throughly documented
f.ready to accomodate your future expansion.
g.build on standard current technology.
h.affordable and competitive price
5.inventory data, operations perimeter,
customer information and vendor information.
6.a.customer satisfaction
b.better management control
c.manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7.supply chain is a set of institutions that
moves goods from the point of a production
to the point of consumption.
8. primary marketing institutions are those channel members that take tittle to the goods
as they move through the marketing channel.
They include manufacturers,wholesalers, and
retailers
9.a.agents/brokers-buying and selling
b.financial institutions-finacing
c.market researchers-info gathering
d.transporters-transporting
e.advertising agencies-info gathering
f.warehouse-storing
g.insurers-risk taking
10.direct supply is the channel that results
when a manufacturer sells its goods directly
to the final consumer or end user.
11.indirect supply chain is the channel that
results once independent channel members
are added between the manufacturers and the
consumer.
12.a.supply chain width
b.controlling the supply chain
13.intensive distribution,selection
distribution, and exclusive distribution.
14.a.permits a franchisee to select a location
b.purchasing of key items
c.francchisor provide full range of service
such as location,training,product supply..
15.QR :quick response
JIT :just-in-time
ECR :efficient consumer response
DSD :direct store delivery
CPFR:collaborative planning forecasting and
replenishment system
RFID:radio frequency identifiers
NORSYAQIRIN NORZAM,01DRM08F1027,DRM3
ReplyDelete1. 2 types, point of sale(POS)
and other electronic application such as
internet and electronic commerce.
2.a.Type of system
b.Front and versus back-end system
c.Benefit of information technology
3.a.POS
b.Merchandising
c.Customer profiling
d.Financials
4.a.Has a proven track records
b.Easy to use and train personnel
c.Suitable for your operation and business format.
d.Supported by the proffesionals technicians.
e.Throughly documented
f.Ready to accomodate your future expansion.
g.Build on standard current technology.
h.Affordable and competitive price
5. Inventory data, operations perimeter,
customer information and vendor information.
6.a.Customer satisfaction
b.Better management control
c.Manpower planning
d.Customer relationship
e.Supplier relationship
f.Better communication with employees
g.ImprOved company image
7. Supply chain is a set of institutions that
moves goods from the point of a production
to the point of consumption.
8. Primary marketing institutions are those channel members that take tittle to the goods
as they move through the marketing channel.
They include manufacturers,wholesalers, and
retailers
9.a.Agents/brokers-buying and selling
b.Financial institutions-finacing
c.Market researchers-info gathering
d.Transporters-transporting
e.Advertising agencies-info gathering
f.Warehouse-storing
g.Insurers-risk taking
10.Direct supply is the channel that results
when a manufacturer sells its goods directly
to the final consumer or end user.
11.Indirect supply chain is the channel that
results once independent channel members
are added between the manufacturers and the
consumer.
12.a.Supply chain width
b.Controlling the supply chain
13.Intensive distribution,selection
distribution, and exclusive distribution.
14.a.Permits a franchisee to select a location
b.Purchasing of key items
c.Francchisor provide full range of service
such as location,training,product supply..
15.QR :Quick Response
JIT :Just-In-Time
ECR :Efficient Consumer Response
DSD :Direct Store Delivery
CPFR:Collaborative Planning Forecasting and
Replenishment System
RFID:Radio Frequency Identifiers
Excercise Questions:
ReplyDelete1. According to Angie Tang & Sarah Lim in Retail Operations; How to Run Your Own
Store, there are ____2___ types of retail information technology which
are point of sale(POS)
and other electronic application such as
internet and e-commerce.
2. Retailers need to be aware of 3 main areas to adopt any information system in
their company. The areas are:
a.type of system
b.front and versus back-end system
c.benefit of information technology
3. What are the elements a retailer should have in their system?
a.POS
b.merchandising
c.customer profiling
d.financials
4. Before considering a system, a retailer should choose a system that is:
a.has a proven track records
b.user friendly
c.suitable for your operation and business format
d.supported by the professionals technicians
e.thoroughly documented
f.ready to accommodate your future expansion
g.build on standard current technology.
h.affordable and competitive price
5. Back end system store ________inventory data_________________, _________operations perimeter______________,
_________customer information______________ and ______vendor_______ information.
6. Benefits of information technology are:
a.customer satisfaction
b.better management control
c.manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7. What is supply chain / channel?
-supply chain is a set of institutions that
moves goods from the point of a production
to the point of consumption.
8. What is primary marketing institutions?
-channel members that take tittle
to the goods
9. Name all the facilitating marketing institutions. Include the examples for
each.
-a.agents/brokers-buying and selling
b.financial institutions-financed buying
c.market researchers-info gathering
d.transporters-transporting
e.advertising agencies-info gathering
f.warehouse-storing
g.insurers-risk taking(insured product during transportation)
10. What is direct supply chain?
-channel that results
when a manufacturer sells its goods directly
to the final consumer or end user.
11. What is indirect supply chain?
-channel that
results once independent channel members
are added between the manufacturers and the
consumer.
12. Indirect supply chain is divided into two types which are:
a.manufacturer-retailer-consumer
b.manufacturer-wholesaler-retailer-consumer
13. Supply chain width include Intensive distribution, selective distribution,exclusive.
14. What are the advantages of franchise system?
-minimum risk and investment
-maximum opportunities for success
-permit franchisee select most profitable location based on professional forecasting model
15. What are the longer version of this acronym?
QR :Quick Response
JIT :Just-In-Time
ECR :Efficient Consumer Response
DSD :Direct Store Delivery
CPFR:Collaborative Planning Forecasting and
Replenishment System
RFID:Radio Frequency IDentifiers
PUSHPAVATHY A/P VELOO
ReplyDelete01DRM08F1003
1)2 types, point of sale(POS) and other electronics application such as internet and electronict commerce
2)a) type of system
b) front and versus back-end system
c) benefits of information technology
3)a) POS
b) merchandising
c) customer profiling
d) financial
4)a) has a proven track records
b) easy to use and train personnel
c) suitable for your operation and business format
d) supported by the proffesionals technicians
e) troughly documented
f) redy to accomodate your future expansion
g) build on standard current technology
h) affordable and competitive price
5) inventory datal, operation perimeter, customer information and vendor information
6)a) customer satisfaction
b) better management cntrol
c) manpower planning
d) customer relatonship
e) supplier relationship
f) better communication with employees
g) improved company image
7) supply chain is a set of institution that moves goods from the point of prodution to the point of consumption
8) primary marketing institution are those channel members that take title to the goods as they move through the marketing channel. they include manufacturer, wholeselers and retailers.
9)a) Agent/ brokers-buyingand selling
b) financial institution-financing
c) market researchers-info gathering
d) transporters-transporting
e) advertising agencies-info gathering
f) warehouse-storing
g) insurers-risk taking
10) direct supply chain arethat result when a manufacturer sells its goods directly to the final consumer or end user
11) indirect supply chain is the channel that results once independent channel member s are added between the manufacturer and the consumer
12)a) supplychain width(intensive,selective,and exclusive)
b) controlling the supply chain
13)intensive distribution, selection distribution exclusive distribution
14)a) permits a franchisee to select a location
b) purchasing a key items
c) franchisor provide full range of service such as location, training, product supply
15) QR : quick responce
JIT : just-in-time
ECR : efficient consumer responce
DSD : direct store delivery
CPFR : collaborative planning forcasting and replenishment system
RFID : radio frequency identifiers
This comment has been removed by the author.
ReplyDeleteMUHAMMAD FUAD BIN SHAHRUDIN
ReplyDeleteNO.ID:01DRM08F1036
CLASS:DRM3
1) 2 types of retail information technology which are:
-Point-of-sale(POS)systems
-others electronic application such as internet and electronic commerce
2) 3 main areas that retailers need to be aware of before they source and adopt any information system in their company:
-type of system
-front-end versus Back-end-system
-benefits of information technology
3) The elements a retailer should have in their system:
a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.has proven track record for years in many other stores
b.easy to use and train personnel
c.suitable for your unique operation and business format
d.supported by top professional technicians near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting and replinishment system.
RFID: radio frequency identifiers
Norafizah binti dahalan(01DRMO8F1037)(DRM 3)
ReplyDelete1)two types of retail information technology which
are:
*Point of sale(POS)systems
*Other eloctronic application such as internet and electronic commerce
2)3 mains area that retailer need to be aware of before they source and adopt any information system in their compony:
*Type of system
*Front versus and back system
*Benefit of informtion technology
3)The element a retailer should have in their system:
*(POS)
*Merchandising
*Customer profiling
*Financial
4)Whichever system the retailer are considering,do remember to choose a system thats is:
*A has a proven track records
*Easy to use and train personal
*Suitable for your operation and bussiness format
*Supported by the proffesionals technicians
*Throughly document
*Ready to accomadate your future expension
*Build on standard current technology
*affordable and competitive price
5)Back and system store inventory data,operation primeter,customer information,and vendor information.
6)Benefits of information technology are:
*A customer satisfaction
*Better management control
*Manpower planning
*Customer relationship
*Supplier relationship
*Better communication with employess
*Improved compony images
7)Supply chain is a set of institutions that moved goods from the point of a production to the point of consumption.
8)Primary marketing institutions are those channel members that take tittle to the goods as they move through the marketing channel.They includes manufactures,wholesaler,and retailers.
9)Name of the facilitating marketing institutions ,includes example for each:
*Agents/brocker:example-buying and selling
*Financial institutions:example-financing
*Market researchers:example-info gathering
*Transporters:example-transporting
*Advertising agency:example-info gathering
*Warehouse:example-storing
*Insurers:example-risk taking
10)Direct supply is the channel thats results
when a manufacturer sells its goods directly to the final consumer or end users.
11)Indirect supply chain is the channel thats result once independent channels members are added between the manufacturers and the consumer.
12)Indirect have 2 types which are:
*Supply chain width
*Controlling the supply chain
13)Supply chain with includes:
*Intensive distribution
*Selectives distribution
*Exclusive distribution
14)Advantages of franchise system:
*Lower risk to failure
*Standard marketing & operational procedure
*Being part of succesful format
15)QR:quick response
JIT:just- in - time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting and replinishment system.
RFID: radio frequency identifiers.
selamat hari raya cik! :D
ReplyDeleteNUR SYAZANA BINTI SHAHAR
01DRM08F1025
1) 2 types of retail information technology which are point of sale(POS)
and other electronic application such as
internet and electronic commerce.
2) 3 main areas that retailers need to be aware of before they source and adopt any information system in their company:
a.type of system
b.front and versus back-end system
c.benefit of information technology
3) The elements a retailer should have in their system:
a.POS
b.merchandising
c.customer profiling
d.financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.has proven track record for years in many other stores
b.easy to use and train personnel
c.suitable for your unique operation and business format
d.supported by top professional technicians near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel. They include manufactures, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a. agents/brokers, example :e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b. financial institutions such as commercial banks, merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c. market researchers-info gathering
d. transporters are motor, rail, shipping companies for example: MISC company -transporting how efficiently goods move through supply chain.
e. advertising agencies-facilitate the selling process by designing effective advertisements and advising management on where and when to place these advertisements.
f. warehouse-storing goods for safekeeping for any owner in return for a fee.
g. insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational procedure
c.being part of successful format
15)QR: quick response
JIT: just-in-time
ECR: efficient consumer response
DSD: direct store delivery
CPFR: collaborative planning forecasting and replenishment system.
RFID: radio frequency identifiers
selamat hari raya cik....
ReplyDeletemaaf zahir & batin
HAWANIS BINTI ABU BAKAR
01DRM08F1004
DRM 3
1) 2 types of retail information technology
which are:
-Point-of-sale(POS)
-others electronic application such as
internet and electronic commerce
2)-type of system
-front-end versus Back-end-system
-benefits of information technology
3) The elements a retailer should have in their system:
a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.has proven track record for years in many
other stores
b.easy to use and train personnel
c.suitable for your unique operation and
business format
d.supported by top professional technicians
near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational
procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting
and replinishment system.
RFID: radio frequency identifiers
SLMT ARI RAYA MAAF ZAHIR & BATIN.....
ReplyDeleteNOR HAYATI BINTI ASMAIL
01DRM08F1010
DRM 3
1)-Point-of-sale(POS)
-others electronic application such as
internet and electronic commerce
2)-type of system
-front-end versus Back-end-system
-benefits of information technology
3) a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4)a.has proven track record for years in
many other stores
b.easy to use and train personnel
c.suitable for your unique operation and
business format
d.supported by top professional
technicians near you
e.thoroughly documented
f.ready to accommodate your future
expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational
procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting
and replinishment system.
RFID: radio frequency identifiers
Answers
ReplyDelete1. Two types of retail information technology which are point of sale systems and other electronic applications such as_the internet and electronic commerce and interactive kiosks.
2.a.type of system
b.standalone system
c.integrated system
3. a.point of sale system
b.merchandising
c.customer profiling
d.financials
4.a.have a proven track record for years in other many stores
b.easy to use and train personnel
c.suitable for your unique operation and business format
d.supported by top professionals technicans near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5.Inventory data,customer information,inventory data and vendor information.
6. a.customer satisfaction
b.better management control
c.manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7. supply chain / channel is a set of institutions that moves goods from the point of production to the point of consumption.
8. primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufacturers, wholesalers, and retailers.
9. Agent brokers(buyerS and sellers),financial institutions(commercial banks,merchant banks, stock and comodity changes), market researchers, transporters(motor,rail,and air carriers and pipeline and shipping companies), advertising agencies, warehouses( and insurers(customer injuries,severe weather, change in interest rates)
10. Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11. Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumer.
12. a.Supply chain width (intensive,selective and exclusive)
b.Controlling the supply chain
13. Supply chain width include intensive, selective, exclusive.
14. 1) access to a well known brandname or trade mark, or product
2) assistance in location decisions
3) assistance in buying decisions
4) Being part of a successful format
5) Lower risk of failure
6) Local identification of the owner
7) economics of scale
8) standardized marketing and operational procedures
15.QR: Quick response systems
JIT :Just-In-Time
ECR :Efficient Consumer Response
DSD :Direct Store Delivery
CPFR:Collaborative Planning Forecasting and Replenishment System
RFID:Radio Frequency Identifiers
1) 2 types of retail information technology which are point of sale(POS)
ReplyDeleteand other electronic application such as
internet and electronic commerce.
2) 3 main areas that retailers need to be aware of before they source and adopt any information system in their company:
a.type of system
b.front and versus back-end system
c.benefit of information technology
3) The elements a retailer should have in their system:
a.POS
b.merchandising
c.customer profiling
d.financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.has proven track record for years in many other stores
b.easy to use and train personnel
c.suitable for your unique operation and business format
d.supported by top professional technicians near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting and replinishment system.
RFID: radio frequency identifiers
safiah nazihah bt abd razak.
ReplyDelete01DRM08F1020.
Excercise Questions:
1. According to Angie Tang & Sarah Lim in Retail Operations; How to Run Your Own Store, there are 2 types of retail information technology which are
a. point-of-sale (POS) system.
b. other electronic applications.
2. Retailers need to be aware of 3 main areas to adopt any information system in their company. The areas are:
a. type of system
b. front-end versus back-end systems
c. benefits of information technology
3. What are the elements a retailer should have in their system?
a. POS system
b. merchandising
c. customer profiling
d. financials
4. Before considering a system, a retailer should choose a system that is:
a. has a proven track record for years in many other stores
b. easy to use and train personnel.
c. suitable for your unique operation and business format.
d. supported by top professional technicians near you
e. thorougly documented
f. ready to accommodate your future expansion
g. built on standard current technology
h. affordable and competitively priced
5. Back end system store
inventory data, operations perimeter, customer information and vendor information.
6. Benefits of information technology are:
a. customer satisfaction
b. better management control
c. manpower planning
d. customer relationship
e. supplier relationship
f. better communication with employees
g. improved company image
7. What is supply chain / channel?
- is a set of institutions that moves goods from the point of production tothe point of consumption.
8. What is primary marketing institutions?
- are those channel members that take title to the goods as they move through the marketing channel.
9. Name all the facilitating marketing institutions. Include the examples for each.
a. agents or brokers -the purchasing agents assist in buying and the others assist in selling for manufacturers.
b. financial institutions -commercial banks, merchant banks, stock and commodity exchange and venture capital firms.
c. market researchers - provide information.
d. transporters -motor, rail, and air carriers and pipeline and shipping companies.
e. advertising agency (communication agencies) -selling process by designing effective advertisements and advising management to place the advertisement.
f.warehouses- storage
g.insurers - changes in interest rate, customer and employee injuries, severe weather.
10. What is direct supply chain?
- is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11. What is indirect supply chain?
- is the channel that results once independent channel members are added between the manufacturer and the consumer.
12. Indirect supply chain is divided into two types which are:
a. supply chain width
b. controlling the supply chain.
13. Supply chain width include intensive distibution, selective distribution and exclusive distribution.
14. What are the advantages of franchise system?
a. fulfilling an individuals desire for independence with a minimum amount of risk and investment.
b. maximum opportunities for success.
c. permits a franchisee to select a location.
d. purchasing of key items.
e. provide a full range of services
15. What are the longer version of this acronym?
QR: Quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forecasting and replinishment system.
RFID: radio frequency identifiers
SITI KARIMAH BINTI MD SALEEH
ReplyDelete01DRM08F1034
DRM 3
1)2 types, point of sale(POS) and other electronics application such as internet and electronict commerce
2)a) type of system
b) front and versus back-end system
c) benefits of information technology
3)a) POS
b) merchandising
c) customer profiling
d) financial
4)a) has a proven track records
b) easy to use and train personnel
c) suitable for your operation and business format
d) supported by the proffesionals technicians
e) troughly documented
f) redy to accomodate your future expansion
g) build on standard current technology
h) affordable and competitive price
5) inventory datal, operation perimeter, customer information and vendor information
6)a) customer satisfaction
b) better management cntrol
c) manpower planning
d) customer relatonship
e) supplier relationship
f) better communication with employees
g) improved company image
7) supply chain is a set of institution that moves goods from the point of prodution to the point of consumption
8) primary marketing institution are those channel members that take title to the goods as they move through the marketing channel. they include manufacturer, wholeselers and retailers.
9)a) Agent/ brokers-buyingand selling
b) financial institution-financing
c) market researchers-info gathering
d) transporters-transporting
e) advertising agencies-info gathering
f) warehouse-storing
g) insurers-risk taking
10) direct supply chain arethat result when a manufacturer sells its goods directly to the final consumer or end user
11) indirect supply chain is the channel that results once independent channel member s are added between the manufacturer and the consumer
12)a) supplychain width(intensive,selective,and exclusive)
b) controlling the supply chain
13)intensive distribution, selection distribution exclusive distribution
14)a) permits a franchisee to select a location
b) purchasing a key items
c) franchisor provide full range of service such as location, training, product supply
15) QR : quick responce
JIT : just-in-time
ECR : efficient consumer responce
DSD : direct store delivery
CPFR : collaborative planning forcasting and replenishment system
RFID : radio frequency identifiers
1)-Point-of-sale(POS)
ReplyDelete-others electronic application such as
internet and electronic commerce
2)-type of system
-front-end versus Back-end-system
-benefits of information technology
3) a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4)a.has proven track record for years in
many other stores
b.easy to use and train personnel
c.suitable for your unique operation and
business format
d.supported by top professional
technicians near you
e.thoroughly documented
f.ready to accommodate your future
expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational
procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting
and replinishment system.
RFID: radio frequency identifiers
Chang Wei Lee 01DRM08F1001
ReplyDelete1. According to Angie Tang & Sarah Lim in Retail Operations; How to Run Your Own Store, there are ___2____ types of retail information technology which are:
a) Point-of-Sale (POS) system.
b) Other electronic applications, such as the Internet and electronic commerce, and interactive kiosks.
2. Retailers need to be aware of 3 main areas to adopt any information system in their company. The areas are:
a. Type of System
b. Front-end system
c. Benefits of Information Technology
3. What are the elements a retailer should have in their system?
a. Merchandising
b. POS
c. Customer Profiling
d. Financial system
4. Before considering a system, a retailer should choose a system that is:
a. Easy to use and train personnel
b. Thoroughly documented
c. Has a proven track record for years in many other stores
d. Affordable and competitively priced
e. Suitable for your unique operation and business format
f. Built on standard current technology
g. Supported by top professional technicians near you
h. Ready to accommodate your future expansion
5. Back end system store inventory data, operations perimeter, customer information and vendor information.
6. Benefits of information technology are:
a. Customer satisfaction
b. Better management control
c. Manpower planning
d. Customer relationship
e. Supplier relationship
f. Better communication with employees
g. Improved company image
7. What is supply chain / channel?
Supply chain is a set of institutions that moves goods from the point of a production to the point of consumption.
8. What is primary marketing institutions?
Primary marketing institutions are those channel members that take tittle to the goods as they move through the marketing channel.
They include manufacturers, wholesalers, and retailers
9. Name all the facilitating marketing institutions. Include the examples for each.
a. Agents/brokers-buying and selling
b. Financial institutions – finacing
c. Market researchers – info gathering
d. Transporters – transporting
e. Advertising agencies – info gathering
f. Warehouse – storing
g. Insurers – risk taking
10. What is direct supply chain?
Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11. What is indirect supply chain?
Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumer.
12. Indirect supply chain is divided into two types which are:
a. Supply Chain Width ( Intensive, Selective, and Exclusive )
b. Controlling the Supply Chain
13. Supply chain width include intensive distribution, selective distribution , exclusive distribution.
14. What are the advantages of franchise system?
a. Permits a franchisee to select a location
b. Purchasing of key items
c. Many franchisors provide a full range of services
15. What are the longer version of this acronym?
QR: Quick response
JIT: Just-in-time
ECR: Efficient Consumer Response
DSD: Direct Store Delivery
CPFR: Collaborative Planning Forecasting and Replenishment System
RFID: Radio Frequency Identifiers
1)..2 types of retail information technology
ReplyDeletewhich are:
-Point-of-sale(POS)
-others electronic application such as
internet and electronic commerce
2)-type of system
-front-end versus Back-end-system
-benefits of information technology
3) The elements a retailer should have in their system:
a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.has proven track record for years in many
other stores
b.easy to use and train personnel
c.suitable for your unique operation and
business format
d.supported by top professional technicians
near you
e.thoroughly documented
f.ready to accommodate your future expansion
g.built on standard current technology
h.affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.customer satisfaction
b.better management control
c.Manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.supply chain width
b.controlling the supply chain
13) Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribution
14) advantages of franchise system:
a.lower risk to failure
b.standard marketing and operational
procedure
c.being part of succesful format
15)QR: quick response
JIT: just-in-time
ECR: effisient consumer response
DSD: direct store delivery
CPFR: collaborative planning forcasting
and replinishment system.
RFID: radio frequency identifiersa
Name ; MOHD FAHLIL BIN MAT JUSOH
ReplyDelete01DRM07F013 DRM5
Question 1
2 types, point of sale(POS)
and other electronic application such as
internet and electronic commerce.
Question 2
a )front-end versus Back-end-system
b )benefits of information technology
Question 3
a.POS
b.merchandising
c.customer profiling
d.financials
Question 4
a.has a proven track records
b.user friendly
c.suitable for your operation and business format
d.supported by the professionals technicians
e.thoroughly documented
f.ready to accommodate your future expansion
g.build on standard current technology.
h.affordable and competitive price
Question 5
Back end system store inventory data,operations perimeter, customer information,and vendor information.
Question 6
a.customer satisfaction
b.better management control
c.manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employees
g.improved company image
Question 7
Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
Question 8
Primary marketing institutions are those channel members that take tittle to the goods
as they move through the marketing channel.
They include manufacturers,wholesalers, and
retailers
Question 9
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
question 10
Direct supply is the channel thats results
when a manufacturer sells its goods directly to the final consumer or end users.
question 11
indirect supply chain is the channel that
results once independent channel members
are added between the manufacturers and the
consumer.
Question 12
a.supply chain width
b.controlling the supply chain
Question 13
a.intensive distribution
b.selective distribution
c.exclusive distribution
Question 14
a.lower risk to failure
b.standard marketing and operational procedure
c.being part of successful format
Question 15
QR: Quick response
JIT: Just-in-time
ECR: Efficient Consumer Response
DSD: Direct Store Delivery
CPFR: Collaborative Planning Forecasting and Replenishment System
RFID: Radio Frequency Identifiers
tuan suhailah binti tuan ibrahim
ReplyDelete01drm08f1017
selamat hari rayer cik
question 1
2 types of retail informaton technology
-point of sale(POS)
-other electronic application such as internet and electronic commerce
question 2
3 main areas that retailers need
-type of system
-front end versus back end system
-benefits of information technology
question 3
element a retailer should have in their system
-POS
-merchandising
-customer profiling
-financials
question 4
before considering a system a retailer should choose a system that is
-has a proven track record for years in many others store
-easy to use and train personnel
-suitable for your uniqe operation and business format
-supported by top professional technicians near you
-throughly documented
-ready to accomodate your future expansion
-built on standard current technology
-affordable and competitively priced
question 5
back end system store inventory data, operations perimeter, customer information, and vendor information.
question 6
benefits of information technology
-customer satisfaction
-better management control
-manpower planning
-customer relationship
-supplier relationship
-better communication with employees
-improved company image
question 7
primary marketing institutions are hose channel members that take title to the goods as they move through the marketing channel. they include manufacturers, wholesalera, and retailers.
question 8
supply chain is a set of institutions that moves goods from production to the point of consumption
question 9
name all he facilitating marketing instituition and example for each
a)agents/brokers-buying and selling
b)financials-financing
c)market researches-info gathering
d)transporters-transporting
e)advertising agency-info gathering
f)warehouse-storing
g)insurers-risk taking
question 10
direct supply chain is that results when a manufacturers sells its goods directly to the fnal consumer or end user.
question 11
indirect supply chain is the channel thats results once independent channel members are added between the manufacturer an the consumer
question 12
2 tyes of indirect supply chain
-supply chain width
-controlling the supply chain.
question 13
supply chain width include
-intensive distribution
-selective distribution
-exclusive distribution
question 14
advantages of franchies system
-lower risk of failure
-being part of a successful format
-assistance in location decisions
-assistance in buying decisions
question 15
QR:quick respose
JIT:just-in-time
ECR:efficient consumer response
DSD:direct store delivery
CPFR:collaborative planning forecasting and replinishment system
RFID:radio frequency identifiers
NUR AZMA BINTI YAACOB 01DRMO8f1028
ReplyDelete1) two types retail information technology whuich are..
a.point of sales(POS)
b.other electronic application,such as
internet and electonic commerce
2) types of system
a.Front-end versus Back-end-system
b.benefit of information technology
3)the element retailer should have in their system
a.POS
b.merchandising
c.financials
d.customer profiling
4)whichever system the reatailer are considering
do remember to choose a system are..
a.has proven track record for year in many
other store.
b.user friendly
c.throughly documented
d.affordable and competitive price
e.build on standard current technology
f.ready to accomodate your future expansion
g.easy to use and train personnel
h.siutable for your unique operation and
bussines format
5).Back end system store inventory data,
.operation perimeter
.customer information
.vendor information
6)benefit of information technology is are:
a.customer satisfaction
b.better management control
c.manpower planning
d.customer relationship
e.supplier relationship
f.better communication with employess
g.improved company image
7)supply chains is a set of institutions that
moves goods from the point of production to
the point of consumption.
8)primary marketing institutions are those
channel members that take title to the goods
as they move through the marketing channel.
They include manufacturers,wholesalers,and
retailers.
9)name of the facilitating marketing institutions,include the examples for each:
a.Agent/broker-Example are E-tailing broker,
is Priceline.com.The purchasing agent asist
in buying and the others assist in selling
for manufactures.
b.Financial Institution-commercial bank,
merchant bank-provide,help the retailer
obtain,fund to finance marketing function.
c.market reseacher info-gathering
d.transporter are motor,rails,shipping
company,for example:MICS Company-transporting how efficiently goods move through supply chain.
e.advertasing agencies -facilitate the selling process by designing affective advertisement and advising management on where and when to place this advertisment.
f.warehouse-storing goods for savekepping for any owner and in return for a fee.
g.insurer-risk taking(insured product during transportation)
10)direct supply chain is the channel that result when a manufacturer sells its goods directly to the final consumer or end user.
11)indirect supply chain is the channel that result once independent channel members are added between the manufacturer and the con sumer.
12)a.supply chain width
b.contolling the supply chain
13)a.intensive distribution.
b.selective distribution.
c.exclusive distribution
14)a.lower risk to failure
b.standart marketing and operational procedure
c.being part of successful format
15)QR:uick response
JIT:Just-in-time
ECR:Efficient Cinsumer Response
DSD:Direct Store Delivery
CPFR:Coolaborative Planning Forecasting and
Replenishment System
RFID:Radio Frequency Identifiers
AINN SYAKILLAH BINTI MINHAT
ReplyDelete01DRM08F1030
1) two types retail information technology whuich are..
a.point of sales(POS)
b.other electronic application,such as
internet and electonic commerce
2)3 main areas that retailers need
-type of system
-front end versus back end system
-benefits of information technology
Question 3
a.POS
b.merchandising
c.customer profiling
d.financials
question 4
a) has a proven track records
b) easy to use and train personnel
c) suitable for your operation and business format
d) supported by the proffesionals technicians
e) troughly documented
f) redy to accomodate your future expansion
g) build on standard current technology
h) affordable and competitive price
question 5
Inventory data, operations perimeter,
customer information and vendor information
question 6
benefits of information technology
-customer satisfaction
-better management control
-manpower planning
-customer relationship
-supplier relationship
-better communication with employees
-improved company image
question 7
primary marketing institutions are hose channel members that take title to the goods as they move through the marketing channel. they include manufacturers, wholesalera, and retailers.
question 8
supply chain is a set of institutions that moves goods from production to the point of consumption
Question 9
a.agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b.financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c.market researchers-info gathering
d.transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e.advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f.warehouse-storing goods for safekeeping for any owner in return for a fee.
g.insurers-risk taking(insured product during transportation)
question 10
Direct supply is the channel thats results
when a manufacturer sells its goods directly to the final consumer or end users.
question 11
Indirect supply chain is the channel thats result once independent channels members are added between the manufacturers and the consumer.
question 12
Indirect have 2 types which are:
*Supply chain width
*Controlling the supply chain
question13.
Supply chain width includes:
a.intensive distribution
b.selective distribution
c.exclusive distribu
question14
a) permits a franchisee to select a location
b) purchasing a key items
c) franchisor provide full range of service such as location, training, product supply
question 15
QR : quick responce
JIT : just-in-time
ECR : efficient consumer responce
DSD : direct store delivery
CPFR : collaborative planning forcasting and replenishment system
ZARINA BINTI ABU BAKAR
ReplyDelete01DRM08F1019
1) 2 types, point of sale(POS)
and other electronic application such as
internet and electronic commerce.
2)a.Type of system
b.Front and versus back-end system
c.Benefit of information technology
3) a.POS(point-of-sale)
b.Merchandising
c.customer profiling
d.financials
4)whichever system the reatailer are considering
do remember to choose a system are..
a.has proven track record for year in many
other store.
b.user friendly
c.throughly documented
d.affordable and competitive price
e.build on standard current technology
f.ready to accomodate your future expansion
g.easy to use and train personnel
h.siutable for your unique operation and
bussines format
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a. Customer satisfaction
b. Better management control
c. Manpower planning
d. Customer relationship
e. Supplier relationship
f. Better communication with employees
g. Improved company image
7) supply chain is a set of institution that moves goods from the point of prodution to the point of consumption
8) primary marketing institution are those channel members that take title to the goods as they move through the marketing channel. they include manufacturer, wholeselers and retailers.
9)a. Agent/ brokers-buyingand selling
b. financial institution-financing
c. market researchers-info gathering
d. transporters-transporting
e. advertising agencies-info gathering
f. warehouse-storing
g. insurers-risk taking
10)Direct supply is the channel thats results
when a manufacturer sells its goods directly to the final consumer or end users.
11)Indirect supply chain is the channel thats result once independent channels members are added between the manufacturers and the consumer.
12)Indirect have 2 types which are:
*Supply chain width
*Controlling the supply chain
13)intensive distribution, selection distribution exclusive distribution
14)a. permits a franchisee to select a location
b. purchasing a key items
c. franchisor provide full range of service such as location, training, product supply
15) QR : quick responce
JIT : just-in-time
ECR : efficient consumer responce
DSD : direct store delivery
CPFR : collaborative planning forcasting and replenishment system
RFID : radio frequency identifiers
NUR AMIRA BINTI MOHAMMAD IDHAM
ReplyDelete01DRM08F1005
1) 2 types of retail information technology which are:
-Point-of-sale(POS)systems
-Others electronic application such as internet and electronic commerce
2) 3 main areas that retailers need to be aware of before they source and adopt any information system in their company:
-Type of system
-Front-end versus Back-end-system
-Benefits of information technology
3) The elements a retailer should have in their system:
a.POS(point-of-sale)
b.Merchandising
c.Customer profiling
d.Financials
4) whichever system the retailers are considering, do remember to choose a system that is:
a.Has proven track record for years in many other stores
b.Easy to use and train personnel
c.Suitable for your unique operation and business format
d.Supported by top professional technicians near you
e.Thoroughly documented
f.Ready to accommodate your future expansion
g.Built on standard current technology
h.Affordable and competitively priced
5) Back end system store inventory data,operations perimeter, customer information,and vendor information.
6) Benefits of information technology are:
a.Customer satisfaction
b.Better management control
c.Manpower planning
d.Customer relationship
e.Supplier relationship
f.Better communication with employees
g.Improved company image
7) Supply chains/channel is a set of institutions that moves goods from the point of production to the point of consumption.
8) Primary marketing institutions are those channel members that take title to the goods as they move through the marketing channel.They include manufactires, wholesalers, and retailers.
9) Name all the facilitating marketing institutions. Include the examples for
each.
a)Agents/brokers, example:e-tailing brokers is Priceline.com - the purchasing agents assist in buying and the others assist in selling for manufacturers.
b)Financial institutions such as commercial banks,merchant banks-provide, help the retailer obtain, funds to finance marketing functions.
c)Market researchers-info gathering
d)Transporters are motor,rail,shipping companise for example: MISC company -transporting how efficiently goods move through supply chain.
e)Advertising agencies-facilitate the selling process by designing efffective advertisements and advising management on where and when to place these advertisements.
f)Warehouse-storing goods for safekeeping for any owner in return for a fee.
g)Insurers-risk taking(insured product during transportation)
10) Direct supply chain is the channel that results when a manufacturer sells its goods directly to the final consumer or end user.
11) Indirect supply chain is the channel that results once independent channel members are added between the manufacturer and the consumers.
12) Indirect have two types which are:
a.Supply chain width
b.Controlling the supply chain
13) Supply chain width includes:
a.Intensive distribution
b.Selective distribution
c.Exclusive distribution
14) advantages of franchise system:
a.Lower risk to failure
b.Standard marketing and operational procedure
c.Being part of succesful format
15)QR: quick response
JIT: Just-in-time
ECR: Effisient consumer response
DSD: Direct store delivery
CPFR: Collaborative planning forcasting and replinishment system.
RFID: Radio frequency identifiers